T-Mobile, America’s largest 5G network fastest-growing internet provider, and Wren House a leading global investment firm, have formed a joint venture to acquire i3 Broadband. Through T-Mobile Fiber Home Internet, T-Mobile is expanding into fiber internet and bringing their legendary customer service and exclusive T-Mobile benefits to Metronet customers.

i3 Broadband joining T-Mobile Fiber brings even more value to our customers. With this move, you can expect the same fast, reliable fiber internet you love, backed by T-Mobile’s innovation and resources to expand the network and deliver the best internet possible

T-Mobile Fiber Home Internet is a new product line of T-Mobile. You know T-Mobile as America’s largest 5G network and fastest growing internet provider. T-Mobile Fiber delivers home broadband service over fiber-optic lines plus legendary customer service and exclusive T-Mobile benefits to fiber internet customers in select markets across the country. Learn more at the T-Mobile Fiber – Website

We’re committed to providing the same great internet service you enjoy today. As your i3 Broadband account is transferred to T-Mobile, there will be no additional charges associated with this transfer and, at this time, there will be no changes to the amount you pay each month for internet service at the time of transfer. If we plan to make any changes at any time, we will notify you prior to making those changes.

You can continue to reach i3 Broadband the same way you always have—by phone or chat. You can expect changes down the road as we integrate with T-Mobile’s systems, but we’ll keep you informed every step of the way, so it’s as seamless as possible.

As i3 Broadband is integrated with T-Mobile systems, we’ll be in touch with more information regarding your accounts, including how to get the convenience of a single bill.

Yes, for now. There will be no immediate changes to how you pay your bill, including any autopay or existing payment arrangements. However, as we integrate with T-Mobile Fiber, there will be updates to billing and customer service, but we’ll guide you through every step to ensure a seamless transition.

The same great team that has supported you at i3 Broadband will continue to be here for you. As we integrate into the T-Mobile Fiber family, we’ll remain focused on providing top-tier customer service.

With the strength and innovation of T-Mobile behind us, we’re committed to delivering the same fast, reliable fiber internet you love—while continuing to invest in cutting-edge technology to make it even better. Plus, as a T-Mobile Fiber customer, you’ll have access to exciting T-Mobile benefits, discounts, and more value-packed options.

We’re committed to keeping i3 Business customers’ internet service running just like it does today. Customers can continue to reach i3 the same way they always have.

You can continue to contact i3 for customer service at (844)563-1206 or email us at support@i3broadband .com